Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. All of our products are tested before shipment to insure there are no "DOA" (dead on arrival) units. Our electronic cigarettes, atomizers, batteries and accessories come with a 14 day no-questions- asked money back guarantee. If you are not satisfied, your money will be cheerfully refunded. Please note that used cartridges and liquid are non-refundable. All products shipped USPS Priority Mail within 24 hours.